iDMS Solution - Database Management System

iDMS is a comprehensive Database Management System featuring a Survey App/Microsite, BP data entry and performance tracker App/Microsite, a database uploading panel, and a CRM & Reporting panel for central database management.

Core Capabilities:

• User Login (Field force/Brand Promoter, Call Center agent, Marketing Department, R&D department)
• Remote login from remote location
• Limited access of iDMS CRM view user basis
• Admin Module to create users
• Data pulling in excel as per client’s requirement
• Store all data in a central location
• companies identify the current market condition, effectiveness of ATL & BTL campaigns, customer acquisition and retention ratios
• New campaign planning based on the profiles created in this solution

Key Benefits:

• Multi-role user access (Field Force, Call Center, Marketing, R&D)
• Remote login with admin-controlled permissions
• Centralized database with CRM view
• Data export/pulling to Excel
• Integrated CRM with reporting & analytics
• Campaign performance tracking (ATL & BTL)
• Customer acquisition & retention monitoring
• Market insights for new campaign planning